Your IT Department,
Fully Managed
Focus on your business.
We handle your entire IT infrastructure.
What is an outsourced IT department?
An outsourced IT department is a service provider that takes full responsibility for managing a company's entire information system: infrastructure, security, support and advisory. For SMEs with 5 to 120 workstations that have no dedicated IT team, it means access to a complete team of experts without the constraints of recruitment.
« SMEs deserve the same quality of IT management as large corporations. That is why I founded ECLAUD IT. »
We integrate into your organisation to become your outsourced IT department — with the same standards and commitment as an in-house team. According to Sewan (2025), 67% of French companies have already outsourced part of their IT.
What services does an outsourced IT department include?
Full Managed IT Services
We manage the agreed scope of your IT infrastructure — servers, workstations, network and Wi-Fi — under the service terms defined in the contract.
- IT infrastructure management
- Server administration
- Network & Wi-Fi
- Software management
Backup & Security
Backup frequency, retention and recovery procedures are defined according to your risks and validated in the contract.
- Automated backups
- Proactive cybersecurity
- Antivirus & firewall
- Business continuity plan
Technical Support
Assistance tailored to your needs — on-site, by phone or remote desktop — with contractual priorities and response targets.
- On-site intervention
- Phone support
- Remote desktop
- On-call availability
Advisory & Growth
We are your dedicated technology advisor. Technology watch, recommendations, and liaison with your vendors.
- Technology watch
- Infrastructure audit
- Remote work setup
- Cloud migration
What impact does it have on your company?
Performance
By outsourcing your IT, your teams focus entirely on their core business. The result: greater productivity and less time lost to technical issues.
Security
Monitoring, backup and cybersecurity measures are selected according to the agreed scope and the risks identified during scoping.
Growth
Continuous technology watch. We evolve your infrastructure in step with your growth and the latest innovations.
Reunion Island & Paris Region
Based in Saint-Paul (Reunion Island) and operating across the Paris Region, we support SMEs on both sides of the ocean — on-site, remotely, or hybrid.
Your questions about ECLAUD IT
What is ECLAUD IT?
ECLAUD IT is an outsourced IT department for SMEs with 5 to 120 workstations, headquartered in Saint-Paul (Reunion Island) with coverage across the Paris Region. We take full responsibility for your entire information system: managed IT services, cybersecurity, backups, technical support and advisory.
Where does ECLAUD IT operate?
ECLAUD IT is headquartered in Saint-Paul, Reunion Island. On-site availability, service areas and remote-support arrangements are confirmed during scoping and set out in the contract.
How much does an outsourced IT department cost for an SME?
The budget depends on the number of workstations, service hours, security requirements and the agreed scope. A scoping discussion is used to prepare a tailored quote that states what is included and what remains outside scope.
Which industry sectors do you support?
We support all sectors: medical and dental practices, architecture firms, professional services, hospitality and tourism, nonprofits, training centres. The common thread: businesses for which IT is critical.
Focus on your business.
We handle the rest.
A first conversation to understand your needs and define the scope of a possible solution.
This website was funded by the European Union under the ERDF-ESF+ Réunion programme, managed by the Région Réunion.